Conexum are Consumer Data Marketing specialists and Australasia’s largest provider of consumer transactional data.
We strive to help our clients achieve optimum results from their data-driven marketing through our industry-leading data products and professional services.
We are custom-designers who work with you to build a successful data strategy.
The design and fit is all about you and your business. Through careful listening and skilled collaboration, we tailor a solution to meet your strategic objectives now and into the future.
Conexum entered the direct marketing industry in 2008 with a groundbreaking concept that has transformed the way in which marketers can target their customers and prospects. High volume transactional data from over 3 million consumers integrated with key demographic and lifestyle data has introduced fresh new insights and possibilities when it comes to choosing, who to target, when and with what message.
Our work with suppression files has further enhanced the integrity and reputation of our data. In 2012, we launched The Australian Bereavement Register and the Gone-away Left Address file. Both of these initiatives have been welcomed by marketers and consumers a-like.
What does the future hold? Even smarter data management tools and more informed decision-making for Conexum’s clients. We continue to invest to meet the needs of a data-driven world.
To protect the integrity of our member data, we don’t disclose the identity of the brands within the Insight Data Co-operative. However, a number of our clients are pleased to share their results, and have kindly provided testimonials or case studies. Click on a logo below to view the testimonials from our clients.
Vision Australia
“Despite the economic down in 2009, not only were Vision Australia able to ride out the storm, with the help of Conexum, we were able to record our best DM Acquisition campaign results ever. I look forward to continuing to grow the volume of work we do with Conexum, and of course continue to push for even better response rates!”
Sally Shepherd, Direct Marketing Manager, Vision Australia
Cancer Council
“It made perfect sense to better understand how our lapsed donors were transacting elsewhere, especially with other charities. To help us improve the targeting of our housefile reactivation mailings our Fundraising Consultant introduced us to Conexum’s Insight Data Co-operative reactivation service. We are extremely happy with the results, as we now have a large pool of lapsed/ inactive donor names that we have confidence in mailing.”
Joshua McNeil, Marketing, Cancer Council NSW
Lort Smith Animal Hospital
“Lort Smith Animal Hospital have been using data cooperatives for the past couple of years and introduced Conexum to our mix in a recent acquisition campaign. The direct mail pack was designed to recruit monthly givers and one-off donors. The prospect names selected from Conexum’s co-op performed extremely well; cash response reached 3% and regular giving response rate reached 0.68%. These results were very encouraging and Lort Smith are now rolling out with Conexum in its upcoming campaigns”
Amel Bendeddouche, Direct Marketing Consultant to Lort Smith Animal Hospital
Hunter Medical Research Institute
“I’m pleased to say that our first appeal using the Insight data co-op list has gone really well achieving a response rate as high as 6.35% and an ROI of $1.85.”
Julia Berry, Development Officer, Marketing, Hunter Medical Research Institute
Seeing Eye Dogs Australia
“Having previously used other data co-ops SEDA were keen to test Conexum’s Insight data co-op, and were glad we did. Their prospect models now provide us with some of our strongest performing donor acquisition data, with consistent results and good volumes. What’s more is that their data doesn’t seem to de-dupe that highly against other co-op sources, meaning that we have greater rollout potential than first thought. We look forward to working more closely with Conexum”
Martin Hartley, Direct Marketing Manager, SEDA
PETA
“When launching into Australia we at PETA were interested in accessing known charity donor data to be used as part of our donor acquisition campaigns. In order to access this data PETA joined Conexum’s Insight data co-operative database in 2009 and have since experienced some extremely encouraging results. Response rates in excess of 7% have been observed from the Insight charity models whilst rates of almost 2% from their mail order models are also very encouraging. The best performing Insight model has more than doubled the response rates we have seen from the next best performing bought-in list. Unsurprisingly we will be rolling out to these models”
Allan Hulse, Donor Development Manager, PETA
Children’s Cancer Institute Australia
“For the first time in almost three years, CCIA added a cold mail acquisition campaign to our tax appeal in 2011. We decided to test data co-operatives, which were not widely available back in 2008. We tested 30,000 data co-operative names, across a variety of selections, which pulled a response rate of between 4 – 7%, making them cash positive.“
Karen Foard, Direct Marketing Manager, Children’s Cancer Institute Australia
John Crewe
Founder & CEO
As the Founder and CEO of Conexum, John drives a strong results-orientated culture for Conexum’s associates, as the company deepens and expands its data products and services across Australasia.
With more than 18+ years experience in the Direct Marketing industry, John has unrivalled knowledge of all things data related with a particular focus and expertise in the area of transactional consumer data. Prior to establishing Conexum in 2008, John headed up Experian’s Club Canvasse Data Co-operative in the UK before moving to Australia in 2003 to lead the sales and operational teams at Abacus (now a division of Epsilon).
Rick Fitzgerald
Client Services Director
Rick has been in the Direct Marketing industry for over 10 years. He has been involved with Conexum since it’s foundation and has established the company’s relationship with many of its clients. Prior to joining Conexum, Rick was the Managing Director of The List Group, a leading Australian owned List Brokerage Firm.
Therese Shepherd
Head of Operations
Therese is the Head of Operations having joined Conexum as a Production Coordinator in 2009. Therese is primarily responsible for managing the live Operations team at Conexum to deliver superior performance in the areas of Database Services and Fulfillment.
Debbie Mutton
Sales Consultant & Home Mover Data Product Manager
In these roles at Conexum Debbie is responsible for consulting with clients and prospects to improve their marketing effectiveness.
Commencing her Direct Marketing career in the UK in 1987 Debbie has vast experience of working with clients across all industry sectors.
Whether you are looking to acquire new customers or retain and grow existing relationships Debbie’s knowledge spans test cell design, geo-demographics, customised classifications plus predictive models and will work with you to ensure your desired outcomes are reached.
The recent launch of our Home Mover Data product has enabled Debbie to introduce and demonstrate the benefits of this powerful event based data to financial services organisations, utilities, telecoms and home improvement companies.
When Debbie’s not busy with clients and prospects you’ll find her giving nutritional advice and making people sweat in her Eastern Suburbs fitness studio. She won a competition to be personally trained by three-time world boxing champion Jeff Fenech so make sure you stay on the right side of her!
Sean Woodland
Production Manager
Sean is the Production Manager at Conexum and is responsible for the ongoing build and maintenance of all of our consumer database marketing products. In this role, Sean ensures the daily operation of data; identifies and mitigates risks of data errors; ensures data procedures are in place and initiates procedural changes to improve data quality and service levels.
When Sean’s not busy processing data you’ll find him out and about making people laugh on the vibrant Sydney Comedy scene appearing at a variety of well known comedy venues and festivals around the country. He’s even won awards and finished as a runner-up in the national acclaimed Green Faces comedy competition.
Association for data-driven marketing & advertising
Conexum are proud members of the Association for data-driven marketing & advertising (ADMA). Conexum’s business activities comply with the ADMA Code of Practice.
Fundraising Institute of Australia
Conexum is an organisational member of the Fundraising Institute of Australia (FIA). The FIA is the peak governing body representing professional fundraising in Australia
Fundraising Institute of New Zealand
Conexum is a member of the Fundraising Institute of New Zealand (FINZ). FINZ is the professional body for fundraisers and organisations involved with charities and not-for-profits in New Zealand.